iwatson
Well-known member
I own two i-miev's. I find it odd that both cars have had problems with the glove box latch. My wife's car is a 2012 Silver ES. It's glove box latch broke and the glove box was stuck shut back about 8 months ago. We took it to the dealer and they had to order the parts to fix it. The order took about 2 weeks to arrive. Since the repair on her car, we've had no further problems with it.
This past summer we bought a 2012 Rasberry SE for my daughter to drive. She had her car about 4 months and her glove box latch broke. Once again the dealer had to order the parts to fix it. The repair on the SE lasted about 2 months, and now it's broke again! Parts ordered again, yesterday!
The dealership yesterday asked if I wanted a price quote to fix it? After I threw a fit they agreed to fix it at no charge, since it was just repaired, but they claim that it wasn't under warranty the first time they fixed it. Dealer claims they just did it as a courtesy. Seems to indicate that they may be unwilling to fix it next time, if it breaks again.
Since I've had 100% of the i-miev's I own have this problem, I'm wondering how many other owners on the forum have had this problem, and what has been your experiences getting this issue resolved. My obvious thought, is that this is a poorly designed part, and I will continue to have this problem.
This past summer we bought a 2012 Rasberry SE for my daughter to drive. She had her car about 4 months and her glove box latch broke. Once again the dealer had to order the parts to fix it. The repair on the SE lasted about 2 months, and now it's broke again! Parts ordered again, yesterday!
The dealership yesterday asked if I wanted a price quote to fix it? After I threw a fit they agreed to fix it at no charge, since it was just repaired, but they claim that it wasn't under warranty the first time they fixed it. Dealer claims they just did it as a courtesy. Seems to indicate that they may be unwilling to fix it next time, if it breaks again.
Since I've had 100% of the i-miev's I own have this problem, I'm wondering how many other owners on the forum have had this problem, and what has been your experiences getting this issue resolved. My obvious thought, is that this is a poorly designed part, and I will continue to have this problem.