- Joined
- Nov 6, 2013
- Messages
- 31
Hello,
I purchased my 2012 i-MiEV in November 2013 from a dealer in the Midwest with about 200 miles on it. I live in Phoenix.
When I first got the car it charged to 15/16 bars. However after a few cycles, it charged to 16/16 bars as expected. I did a few calibration cycles only because of my driving habits. I have another electric car, so I'm used to using my range. I don't have range anxiety, but rather range awareness. While I have the quick charge option, I have never used it. The car performed flawlessly for 2,000 miles until ...
I went on vacation in July. I left the car plugged in as usual, and when I returned after 2 weeks, the charge was at 9/16 bars. I drove it a few cycles, but the charge never came back up more than 9/16. So, I took it to the dealer.
In spite of living in a city, the size of Phoenix, there is only one dealer equipped to service the i-MiEV: Mark Mitsubishi. Even then, it isn't their main store that has the capability, but rather a satellite location which is tiny by comparison. However, the service department was very professional and treated me great.
When I arrived, they quickly took the car and started on their diagnostics. After about an hour and some phone calls, the mechanic reported that they were going to have to keep that car for a day and I was offered a loaner. the next day stretched into a couple of days, but eventually they reported that the car needed a new pack. I had to return to the dealer to fill out a questionnaire about the car's history, the problem, and my charging and driving habits. But, there was no question about doing the warranty battery replacement, even though it was the first that they had ever done.
During this process, I had the opportunity to see the pack in it's shipping container. I would have liked to see the battery out in the open, but I missed that. The shipping container was a huge steel box, almost as big as the car and about 3 feet high. It was air freighted from Los Angeles and several special service tools were shipped in as well, one of which I think was a fork lift truck.
Apparently the work went smoothly and after about 3 weeks elapsed time, I have my car back. Everything seems to be working as expected.
I'll report again if I have problems,
Thanks for listening,
Mike
I purchased my 2012 i-MiEV in November 2013 from a dealer in the Midwest with about 200 miles on it. I live in Phoenix.
When I first got the car it charged to 15/16 bars. However after a few cycles, it charged to 16/16 bars as expected. I did a few calibration cycles only because of my driving habits. I have another electric car, so I'm used to using my range. I don't have range anxiety, but rather range awareness. While I have the quick charge option, I have never used it. The car performed flawlessly for 2,000 miles until ...
I went on vacation in July. I left the car plugged in as usual, and when I returned after 2 weeks, the charge was at 9/16 bars. I drove it a few cycles, but the charge never came back up more than 9/16. So, I took it to the dealer.
In spite of living in a city, the size of Phoenix, there is only one dealer equipped to service the i-MiEV: Mark Mitsubishi. Even then, it isn't their main store that has the capability, but rather a satellite location which is tiny by comparison. However, the service department was very professional and treated me great.
When I arrived, they quickly took the car and started on their diagnostics. After about an hour and some phone calls, the mechanic reported that they were going to have to keep that car for a day and I was offered a loaner. the next day stretched into a couple of days, but eventually they reported that the car needed a new pack. I had to return to the dealer to fill out a questionnaire about the car's history, the problem, and my charging and driving habits. But, there was no question about doing the warranty battery replacement, even though it was the first that they had ever done.
During this process, I had the opportunity to see the pack in it's shipping container. I would have liked to see the battery out in the open, but I missed that. The shipping container was a huge steel box, almost as big as the car and about 3 feet high. It was air freighted from Los Angeles and several special service tools were shipped in as well, one of which I think was a fork lift truck.
Apparently the work went smoothly and after about 3 weeks elapsed time, I have my car back. Everything seems to be working as expected.
I'll report again if I have problems,
Thanks for listening,
Mike