OK interesting .. the BMU in the car does try to balance the cells but only at the top? (And this balancing function is rather limited requiring LOTS of cycles to achieve a balance).
To clarify my situation .. I have two cells (both in the same 4 pack) that lag behind the remaining cells when the charging cycle ends. They don't get to the same voltage as the rest. Thus, the fuel gauge shows only 4 bars when the car is fully charged. And if you drive the car, the laggard cells reach the lower limit quite fast thus limiting the range before the "turtle" comes on.
Are you saying you can force a bottom balance by following the steps you have described? ie drive, wait, small charge, drive, wait ...
If so perhaps I don't have to replace my cells, perhaps they are just out of whack with the rest. (I am in a location where I cannot take the car to the dealer for an external balance?) And if I do replace my cells, it sounds like unless I am v careful, I will just end up where I started with 2 cells out of line with the remainder?