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Mitsubishi i-MiEV Forum

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I must relay an amazing customer service experience this week.  Though Torklift has many long-term employees, they lost the two young ones that I began this odyssey with, so when I showed up to buy a truck part- a staffer that I didn't know gleefully exclaimed "You're driving an i-MiEV; our engineer has been looking for one of those!"  After a re-introduction as their first i-MiEV hitch customer, they requested an opportunity to inspect and re-fit my hitch, as one had recently been returned by a Midwestern US customer due to poor fitment, and they wanted to double-check the design.  SO, my hitch was inspected and re-installed with new bolts, all free of charge so that they could continue to guarantee the fitment of a rare hitch for an out-of-production car.  (though there's a glitch with their online hitch finder right now, contact them if you want one.

(877) 343-6933

support-at-torkliftcentral.com


Makes me wish I had something else that needs to get hitched!  Of course, I do, but its not quite ready yet.


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