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When a ChargePoint station charges at just 1.1kW after a MiEV induced pause, I have found that calling ChargePoint and asking them to reboot that station will get the rate to return to 3kW, without having to physically go to the car to start a new session.

I have found that when a MiEV is stuck at a ChargePoint charging rate of just 1.1kW (after each pause), then calling ChargePoint and asking them to reboot that station (remotely) will get the charge rate back to 3kW. So now bets can be placed on how long it will take them to get tired of that...

I've pointed out to Chargepoint that I do not see low kW charging after the pause at home, and I have pointed out that re-initializing a Chargepoint session gets immediately back to the good 3kW rate. It is coming out of the pause where the charging seems to get stuck at 1.1kW. Below is...

I have no evidence of 120V. The reduced charge rate of 1.1kW equates to just about 4 miles gained per hour, down from the 12 miles gained per hour that I want (for the whole charge). 4 miles gained per hour is what my 120V cord can do. The station is Chargepoint, with no third party involved.

I am seeing the charging reduction to 1.1 kW after the pause. I believe this must be some 'handshake' issue, where the station does not recognize that the car should get 240V again. I think maybe Chargepoint software/firmware is interpreting the i-MiEV's pause as an error, and they play it...

Below I hope to paste a complicated charging power 'trace' from last week. It started at about 2.2kW, since another car was also charging. While I was away it looks like it blipped up to 3kW, likely when the spot next to the MiEV was available for a few minutes. Then it did the usual drop to...

I have opened a new ticket with Chargepoint, since I think their explanation misses the point. My request to them is pasted below (minus the screenshots I emailed them). Dear Chargepoint: Ticket #1257292 was closed out with an explanation which does not match the facts/observations. My...

Below is Chargepoint's reply. They say the drop is due to a car pulling current from the other half of the station. I don't think it is correct, since the first time the severe drop happened I went back and replugged my car in. I do not recall another car being plugged in next to it. But...

It has been a week now with an "open ticket", asking Chargepoint about why the power often drops from 3 to 1.1 kW, with no reply from Chargepoint. So I'm not holding my breath for an answer, but I'll keep checking that site. But since it has yet to happen on my Volt, I bet it is a MiEV...

Below I am attempting to show a plot of the drop of power that I have seen 3 times now while charging my MiEV with Chargepoint. I have yet to see a drop similar from 3kW when charging my Volt.

I sent a message to Chargepoint online Saturday (two days ago), detailing the step down in power. That automatically opened "ticket #1257292", but I have yet to see any response.

It is a dual head (station) charging post, installed only about a month ago. It did the same stop, and restart just at 1.13 kW today, after charging for about one hour at the full 3 kW. When it stops, it does not stop for long at all. It goes right back up, but to just about a third of the...

I have tried twice today charging my MiEV at a Chargepoint station, and both times after some charging at 3kW it stopped, then continued to charge at only 1.13 kW. The first time I got just 15 minutes at 3kW, the second time it was about 2 hours at 3kW. I called Chargepoint, and the guy thinks...