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Joined: Sun Feb 18, 2018 4:30 pm

ChargePoint Charging Question

Sat Mar 03, 2018 4:26 pm

Don't know if this horse has been beaten to death yet or not.

When using a Chargepoint public charger I need to follow the sequence
1- unlock station via the app
2- connect charger to car
3- press OK on the app

If I do 3 then 2 the charger won't recognize the vehicle and will not charge.

Am I alone or is this the gremlin in my car.

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Re: Charging Issue

Sat Mar 03, 2018 5:27 pm

It is almost certainly (99.9%) a Charge Point issue and not anything having to do with your car

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Re: Charging Issue

Sat Mar 03, 2018 5:52 pm

Personally, I swipe the Chargepoint key fob rather than using the app. No problems that way, IIRC.

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Re: Charging Issue

Sat Mar 03, 2018 7:20 pm


I've never used the app, but with the card I simply tap the station, wait a couple of seconds for it to authenticate, after which it then tells me to plug the car in and automatically starts charging after I do that. Before unplugging, I tap the card on the station - otherwise I get an email telling me the car was unplugged.
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Re: ChargePoint Charging Question

Sun Mar 04, 2018 3:35 pm

Used the app today.

Followed my sequence and Evie charged just fine.

I work for the city and the city runs the 2 chargepoint stations downtown and offers free charging to anyone.

I worked and charged today it was a double bonus day.

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