JoeS
Site Moderator
Posts: 3475
Joined: Thu Dec 15, 2011 5:47 am
Location: Los Altos Hills, California

Re: Admin: Unable to Access this Site

Sat Aug 08, 2015 4:54 pm

Yesterday and today were down for over a 1/2-day each. Looks as though mybmwi3 also had problems (same server?). Hope admin is working it...
EVs: 2 Wht/Blu SE Prem., '13 Tesla MS85, 3 156v CorbinSparrows (2 Li-ion), 24v EcoScoot(LiFePO4)
EV Conv: 156v '86 Ram PU, 144v '65 Saab 96
Hybrids: 48v1kW bike
ICE: '88 Isuzu Trooper. Mothballed: '67 Saab (orig.owner), '76 MBZ L206D RHD RV

PV1
Site Moderator
Posts: 2916
Joined: Fri Apr 27, 2012 4:22 pm
Location: Pittsburgh, PA
Contact: Website

Re: Admin: Unable to Access this Site

Tue Dec 29, 2015 2:05 pm

The site's been running pretty well for a while, but I have noticed over the last few days that it wouldn't respond when clicking a link or refreshing the page, and a couple of times I have gotten an error message about the site being unreachable.

Considering the massive holiday internet traffic, the site stayed pretty stable through it.
"Bear" - 2012 Diamond White Pearl ES with QC - 2/21/2013
Solar-powered since 10/10/2013

"Koorz" - 2012 Cool Silver Metallic ES with QC - 1/5/2015

2017 Bolt EV LT in Orange with QC - 7/31/2017

Driving electric since 2-21-2013.

admin
Site Admin
Posts: 68
Joined: Mon May 09, 2011 5:09 pm

Re: Admin: Unable to Access this Site

Thu Dec 31, 2015 11:08 am

Thanks guys, should be fixed now but if it happens again, please let me know via this:

http://www.myelectriccarforums.com/contact-us/
(it's on a different server so should will work if the forum is unreachable)

Mike

PV1
Site Moderator
Posts: 2916
Joined: Fri Apr 27, 2012 4:22 pm
Location: Pittsburgh, PA
Contact: Website

Re: Admin: Unable to Access this Site

Mon Aug 15, 2016 6:25 am

I've been having issues getting the forum to respond most of the day yesterday. It just came back to life for me, but based on some recent post timestamps, other members have had continued access. I wonder if it was a DNS/routing issue with certain ISPs. I've tried through both AT&T and Comcast and the site was unresponsive until a couple of minutes ago.
"Bear" - 2012 Diamond White Pearl ES with QC - 2/21/2013
Solar-powered since 10/10/2013

"Koorz" - 2012 Cool Silver Metallic ES with QC - 1/5/2015

2017 Bolt EV LT in Orange with QC - 7/31/2017

Driving electric since 2-21-2013.

admin
Site Admin
Posts: 68
Joined: Mon May 09, 2011 5:09 pm

Re: Admin: Unable to Access this Site

Mon Aug 15, 2016 9:30 am

The web panel software (Parallels Plesk) decided to auto-update Saturday morning. It errored out and caused 99.6% CPU usage until I fixed it this morning. In theory I guess one or two people could slowly get access to the site, but when I tried I was unable to.

PV1
Site Moderator
Posts: 2916
Joined: Fri Apr 27, 2012 4:22 pm
Location: Pittsburgh, PA
Contact: Website

Re: Admin: Unable to Access this Site

Mon Aug 15, 2016 10:09 am

Gotta love updates :roll: . Glad you were able to figure it out and fix it. Thanks.
"Bear" - 2012 Diamond White Pearl ES with QC - 2/21/2013
Solar-powered since 10/10/2013

"Koorz" - 2012 Cool Silver Metallic ES with QC - 1/5/2015

2017 Bolt EV LT in Orange with QC - 7/31/2017

Driving electric since 2-21-2013.

JoeS
Site Moderator
Posts: 3475
Joined: Thu Dec 15, 2011 5:47 am
Location: Los Altos Hills, California

Re: Admin: Unable to Access this Site

Wed Mar 07, 2018 11:23 am

The recent forum access issues haven't gone unnoticed. We also share a server with the myBMWi3 forum which is how I check to see if it's a server issue. No, us moderators have no magic solution to fix the problem other than sending an email to our Administrator in case he doesn't know already that there's an issue. Thank you all for being patient...
EVs: 2 Wht/Blu SE Prem., '13 Tesla MS85, 3 156v CorbinSparrows (2 Li-ion), 24v EcoScoot(LiFePO4)
EV Conv: 156v '86 Ram PU, 144v '65 Saab 96
Hybrids: 48v1kW bike
ICE: '88 Isuzu Trooper. Mothballed: '67 Saab (orig.owner), '76 MBZ L206D RHD RV

admin
Site Admin
Posts: 68
Joined: Mon May 09, 2011 5:09 pm

Re: Admin: Unable to Access this Site

Thu Mar 08, 2018 2:21 pm

JoeS wrote:The recent forum access issues haven't gone unnoticed. We also share a server with the myBMWi3 forum which is how I check to see if it's a server issue. No, us moderators have no magic solution to fix the problem other than sending an email to our Administrator in case he doesn't know already that there's an issue. Thank you all for being patient...


If you remember when the site went down, please let me know.
Trying to narrow down the cause

About a week ago there was a server upgrade, but that would've only been a one-time issue...

TobyGadd
Posts: 29
Joined: Thu Jan 18, 2018 3:53 pm
Location: Fort Collins, Colorado

Re: Admin: Unable to Access this Site

Thu Mar 08, 2018 2:41 pm

admin wrote:If you remember when the site went down, please let me know.
Trying to narrow down the cause

About a week ago there was a server upgrade, but that would've only been a one-time issue...


Maybe check the logs? Should be pretty obvious when the last page was served before the site went offline.
2016 iMiev ES, Blue

admin
Site Admin
Posts: 68
Joined: Mon May 09, 2011 5:09 pm

Re: Admin: Unable to Access this Site

Fri Mar 09, 2018 3:11 pm

TobyGadd wrote:
admin wrote:If you remember when the site went down, please let me know.
Trying to narrow down the cause

About a week ago there was a server upgrade, but that would've only been a one-time issue...


Maybe check the logs? Should be pretty obvious when the last page was served before the site went offline.


Thanks for the idea! More specifically, I mean:

a) Did it go down more than once?
b) Did it actually go down, or was it just slow to load?

I am only aware of the one outage a week ago when the server was updated, and the logs don't show anything significant other than at that time....

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