sandange
Posts: 907
Joined: Thu Jul 05, 2012 2:21 am
Location: Quebec, Canada
Contact: Website

Re: my Miev will not charge

Sat Apr 12, 2014 4:52 am

First Glitch

As happy as we have been with our Miev we encountered our first serious problem.
At just over 63,000 km (39,140 miles)

One month prior to this event on 2 occasions, we experienced the car had not charged in the morning, when the delayed charging on the Schneider EVS was set to start after midnight.
Our Schneider EVS is not one of the recalled units and the cars software was updated.
I wrote it off as not having latched the connector to the car properly. Now I'm not sure.

April 10
I had the car charging for about 3 hours (Level 2) ,just before heading out to pick up Angelika ( my wife) from the train station.
I started the car, put in D and advanced about 50 ft when a whole bunch of warning lights lit up & the car shut down -
The car icon warning light with the exclamation mark stayed lit up and the car would not go.

I thought that maybe I was too quick with the key and tried to a restart at a lot slower pace this time. The car reset and this time quit after 10 feet.
I repeated this several times to try and get the car back into the driveway, each time the car would travel less & less.
I finally got into the drive way and arrange for Mitsubishi to pick it up the next day.

The next morning
I drove my ICE car to the service center at my dealership,
The service told me the road side assistance expired along with the full warranty coverage at 60,000 km , 3,000 km ago just my luck.
Our dealer equipped & qualified to service the Mev is 44km ( 27 miles) from our house .
Towing cost over $ 200

Went through the regular sales pitch at the dealer service , they did the scheduled maintenance, sold me a windshield wiper, cabin air filter, brake cleaning, etc. had them change to summer tires.

I complained about noise from one of the wheels when doing a full locked turn, They found I had a plastic inner fender broken caused from ice building up in the front passenger wheel well - ordered that.

They called me at the end of the day that the car was ready, they had road tested it &
didn't find anything wrong with the car.

That's when I had my doubts. I've seen gremlins of this kind before.


Picked up the car and it drove fine all the way home.
I plugged it in overnight - delayed the charging from the wall mounted EVS to start at 2 am.

Next morning at 5:30 am, Angelika left to go to the train station - I usually drive her and keep the car but suggested I stay home with access to or ice car in case she gets stranded
She made it 150 yards and the same scenario happened .

This time I decided to read my warranty manual and discovered that the
Roadside assistance is covered for 3 years UNLIMITED
towing to the closest dealership with qualified staff to do the service - $ 200 sigh of relief - but also a $ 200 argument to look forward to for the previous charges.

Roadside towed it to the dealer and I told them to keep it and drive for several days to make sure the problem is solved .

Now personally I don't have a problem dealing with this within reason.

As an early adapter. I expected to have to deal with several inconveniences
Paying more for the car , several recalls, The possibility of the odd road side break down,
Even inexperienced service staff that is learning.

Now others see this and are judgmental - neighbors especially for EVs
The worst kind of advertising is an EV that is loaded onto a flat bed repeatedly.

Comparing this event
with some Ice cars I've owned ..
My Honda Fit had and O2 sensor fail just after the warranty expired, similar scenario
but it did not leave me on the roadside.
will update when I have more news
Last edited by sandange on Tue May 06, 2014 1:58 am, edited 1 time in total.
Tesla Model 3 SR+, 2019
Previous EVs
Puey Bluey 2014 Miev
200,000 km , 124.000 miles.
Blackie - 2012 ES Miev 2 years - 67,000 km / (41,630 miles)
http://thecordstead.blogspot.ca/

DonDakin
Posts: 387
Joined: Wed Aug 15, 2012 7:10 pm
Location: Montreal Quebec.....

Re: my Miev will not charge

Sat Apr 12, 2014 8:16 am

Hey Sandage,

Sorry to hear about that.

My first guess would be some kind or flakey wheel speed sensor but who knows. Surprising they did not see a fault code in there.

It sucks seeing your car towed away, I hope they get to the bottom of it so you can make it for next Friday.

My dealer just closed on St. John's so if I need service I think I have to go to st Jacque.


Don......

sandange
Posts: 907
Joined: Thu Jul 05, 2012 2:21 am
Location: Quebec, Canada
Contact: Website

Re: my Miev will not charge

Sat Apr 12, 2014 10:52 am

DonDakin wrote:It sucks seeing your car towed away, I hope they get to the bottom of it so you can make it for next Friday.


Funny thing is this was my main concern as well.
Really want to participate in that.

Sorry to hear the Mitsu dealer shut down.
Did the the whole dealership shut down or only the EV department?
Tesla Model 3 SR+, 2019
Previous EVs
Puey Bluey 2014 Miev
200,000 km , 124.000 miles.
Blackie - 2012 ES Miev 2 years - 67,000 km / (41,630 miles)
http://thecordstead.blogspot.ca/

DonDakin
Posts: 387
Joined: Wed Aug 15, 2012 7:10 pm
Location: Montreal Quebec.....

Re: my Miev will not charge

Sat Apr 12, 2014 2:20 pm

Yeah the timing kind of sucks also.


As far as I can tell the whole thing is shutdown. It was really close and convenient.....

Keep us updated...

Don.....

JoeS
Site Moderator
Posts: 3897
Joined: Thu Dec 15, 2011 5:47 am
Location: Silicon Valley, California

Re: my Miev will not charge

Sat Apr 12, 2014 2:51 pm

sandange, since the car went to the dealer a second time for the same symptoms, this will hopefully get their attention. Surely, the onboard diagnostics recorded something? I wish you all the best in getting the dealer to provide you with a detailed explanation of everything they did to troubleshoot and hopefully fix the problem.
EVs: 2 Wht/Blu SE Prem., '13 Tesla MS85, 3 156v CorbinSparrows (2 Li-ion), 24v EcoScoot(LiFePO4)
EV Conv: 156v '86 Ram PU, 144v '65 Saab 96
Hybrids: 48v1kW bike
ICE: '88 Isuzu Trooper. Mothballed: '67 Saab (orig.owner), '76 MBZ L206D RHD RV

sandange
Posts: 907
Joined: Thu Jul 05, 2012 2:21 am
Location: Quebec, Canada
Contact: Website

Re: my Miev will not charge

Sat Apr 12, 2014 3:59 pm

They said they ran a diagnostic but found no fault codes.
Time will tell.
Tesla Model 3 SR+, 2019
Previous EVs
Puey Bluey 2014 Miev
200,000 km , 124.000 miles.
Blackie - 2012 ES Miev 2 years - 67,000 km / (41,630 miles)
http://thecordstead.blogspot.ca/

JoeS
Site Moderator
Posts: 3897
Joined: Thu Dec 15, 2011 5:47 am
Location: Silicon Valley, California

Re: First Glitch

Sun Apr 13, 2014 5:36 pm

Sandange, did they keep the car or do you have it back?
Next time it does this, perhaps take a photograph of the dashboard lights?
EVs: 2 Wht/Blu SE Prem., '13 Tesla MS85, 3 156v CorbinSparrows (2 Li-ion), 24v EcoScoot(LiFePO4)
EV Conv: 156v '86 Ram PU, 144v '65 Saab 96
Hybrids: 48v1kW bike
ICE: '88 Isuzu Trooper. Mothballed: '67 Saab (orig.owner), '76 MBZ L206D RHD RV

sandange
Posts: 907
Joined: Thu Jul 05, 2012 2:21 am
Location: Quebec, Canada
Contact: Website

Re: First Glitch

Mon Apr 14, 2014 5:02 am

They kept the car all weekend and haven't heard anything so far,
I'll up date when I have more news.
Tesla Model 3 SR+, 2019
Previous EVs
Puey Bluey 2014 Miev
200,000 km , 124.000 miles.
Blackie - 2012 ES Miev 2 years - 67,000 km / (41,630 miles)
http://thecordstead.blogspot.ca/

sandange
Posts: 907
Joined: Thu Jul 05, 2012 2:21 am
Location: Quebec, Canada
Contact: Website

Re: First Glitch

Mon May 05, 2014 5:50 am

A little update of events
Fortunately we had our holidays planned the next week and we didn't need the car .
They have had it for about 2 weeks now and they have been running tests with full communications with Japan.
Latest news is the charger and cooling compressor have failed and now they want to do a full battery test

I'll update once there is some news.
Last edited by sandange on Tue May 06, 2014 2:01 am, edited 1 time in total.
Tesla Model 3 SR+, 2019
Previous EVs
Puey Bluey 2014 Miev
200,000 km , 124.000 miles.
Blackie - 2012 ES Miev 2 years - 67,000 km / (41,630 miles)
http://thecordstead.blogspot.ca/

JoeS
Site Moderator
Posts: 3897
Joined: Thu Dec 15, 2011 5:47 am
Location: Silicon Valley, California

Re: First Glitch

Mon May 05, 2014 2:51 pm

sandange wrote:They have had it for about 2 weeks now and they have been running tests with full communications with Japan.
Latest news is the charger and cooling compressor have failed and now they want to do a full battery test..
Presumably they're referring to the aircon compressor and not the charger/motor/controller liquid coolant pump, although it seems to me that the charger and compressor have nothing to do with each other(?). I'm trying to visualize the techies in Japan trying to educate the dealer's technicians here sufficiently to troubleshoot your car... :geek:

It's a new service world out there - at the design end, it must be fun to structure troubleshooting tests and resulting codes based on various Failure Modes Effects Analyses to pinpoint the exact cause :ugeek: ... can't help but wonder if an all-electric drivetrain is easier than ICE.

Sandy, good luck, and your patience will hopefully be rewarded by a bunch of new subystems in your car. Just hope they don't screw something else up while replacing those parts. :roll: Do let us know how things turn out.
EVs: 2 Wht/Blu SE Prem., '13 Tesla MS85, 3 156v CorbinSparrows (2 Li-ion), 24v EcoScoot(LiFePO4)
EV Conv: 156v '86 Ram PU, 144v '65 Saab 96
Hybrids: 48v1kW bike
ICE: '88 Isuzu Trooper. Mothballed: '67 Saab (orig.owner), '76 MBZ L206D RHD RV

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