nsps said:
My i-MiEV needed a new transaxle seal after my first-year checkup. The part apparently takes a while to come in to the USA, but they said it'd be fine to continue driving it until the seal arrived (which it now has).
I'm in the same boat, although with a much more lousy dealer...
I brought my i-MiEV for its one-year service last month to the closest Mitsubishi dealer to my house (a certified i-MiEV dealer). Pointed out that there are recalls outstanding that need to be done and that I had noticed a leak from where the passenger side rear half-shaft exits the diff housing. They said they will need the car overnight, so I called them at noon the next day to see how they were doing. 'It's all great' I was told, 'no leak, that's just condensation form the battery'. What??? Oily condensation that drips once in a while on my driveway and leaves a stain??? And I've never heard of condensation from the battery either.
About an hour before I said I will pick up the car that afternoon, I got a call from them: 'Sir, we have found a leak from the rear axle, we need to order a seal and it will take a few weeks to get here, but you can drive the car in the meantime.'. As I picked up the car they also said 'by the way, those recalls are not done either, we need parts for those and it takes weeks to get them'.
Now my i-MiEV is back at that dealership. They were promising to have it ready in one day, it is now the third day and they are still waiting for an ABS sensor, which they admitted to breaking when they were fixing the axle seal (they claim it was seized on, in a one year old car?). If I want a replacement car they can arrange a rental, ICE of course, and no, they will not pay for gas. No thank you I said, I'll use my bikes in the meantime (I also own a motorbike and I use my pedal bicycles often).
Long story short, I will try to find a more competent dealer if I ever need dealer service in the future. Still keeping my fingers crossed I will be able to pick it up this afternoon.