RobbW
Posts: 413
Joined: Mon Jul 08, 2013 1:23 pm
Location: Elgin, IL

Problems with door locks?

Fri Aug 02, 2013 6:29 am

Not sure if this is the correct forum for this question, but I could not find any place more appropriate. Please relocate if necessary.

So, I am having some issues with the front doors and locks on my new i. The driver door, about once every 5-10 open/close cycles, seems to get stuck in "lock" position when it is opened. Then, when you shut the door, it does not latch and just bounces off the door frame leaving the door open about 3" or so. I noticed this had happened one day late last week when I came out to my car at the end of the work day and found the door slightly open. It had rained while I was working, and the inside driver side was soaked! I hadn't noticed that it didn't close as I'm in the habit of closing the door as I'm turning and starting to walk away, as I'm sure most people are. I now stay next to my car when closing the door and will not turn away until I have verified the door closed completely. When this happens, the issue is quickly and easily corrected by pressing the unlock button inside the car. Then it closes properly.

The passenger door, about once every 3-4 open/close cycles, seems to auto-lock itself. I have not locked the car, and all other doors open properly. But the passenger door will be locked and cannot be opened from the inside or outside. Again, this is easily corrected by pressing the unlock button.

As far as I can tell, this did not start happening until early last week when I had removed both the driver and passenger door panels to try and correct a speaker rattling problem that is driving me nuts. I had read up online (a couple threads on this forum even) on how to correctly remove the door panels. I followed the instructions correctly and thought I had re-installed the door panels properly when I was done. I'm guessing I didn't as I am now having these lock/unlock open/close issues. I plan to take the door panels off again this weekend to see if I can figure out what is going on. However, I figured I'd post my issue here to see if anyone else has had or is having similar problems.
Clear Skies,
Robb

EV: 2012 Mitsubishi i-MiEV SE, Raspberry Metallic, Premium Package - Purchased 07/11/13
PHEV: 2017 Chrysler Pacifica eHybrid, Bright White, Platinum Package - Purchased 05/01/17

JoeS
Site Moderator
Posts: 3301
Joined: Thu Dec 15, 2011 5:47 am
Location: Los Altos Hills, California

Re: Problems with door locks?

Fri Aug 02, 2013 11:19 am

RobbW, so far I hadn't heard of anyone having any problems with door locks. Perhaps you broked it? :roll: Do let us know what you find and how you fix it.
EVs: 2 Wht/Blu SE Prem., '13 Tesla MS85, 3 156v CorbinSparrows (2 Li-ion), 24v EcoScoot(LiFePO4)
EV Conv: 156v '86 Ram PU, 144v '65 Saab 96
Hybrids: 48v1kW bike
ICE: '88 Isuzu Trooper. Mothballed: '67 Saab (orig.owner), '76 MBZ L206D RHD RV

RobertC
Posts: 288
Joined: Fri Jul 27, 2012 7:35 am
Location: Winter Garden, FL

Re: Problems with door locks?

Fri Aug 02, 2013 11:23 am

Maybe the cables for the door lock and handle are not seated properly.
Or a loose connection.
When you take the door panels off again, check the cables and check to see if the wire connectors are all the way in, and that none of the wires has pulled out of the connector.
I've had the door panels off many times.
Good luck.
"Silver" - 2012 Cool Silver Metallic ES - 5/21/2012
"Purple" - 2012 Raspberry Metallic ES with QC - 4/10/2013

RobbW
Posts: 413
Joined: Mon Jul 08, 2013 1:23 pm
Location: Elgin, IL

Re: Problems with door locks?

Fri Aug 02, 2013 12:50 pm

RobertC wrote:Maybe the cables for the door lock and handle are not seated properly.
Or a loose connection.
When you take the door panels off again, check the cables and check to see if the wire connectors are all the way in, and that none of the wires has pulled out of the connector.
I've had the door panels off many times.
Good luck.

Yep, I'll check on them this weekend sometime. My only issue now is that I do not have a "control" to verify the correct placement/seating of the cables. Since I fully removed the panels from both front doors, I can't use either one to compare to the other to make sure the cables are seated properly. I suppose I could remove one of the rear door panels to see how they compare. I would hope they are configured exactly the same as the front doors. However, given my current door lock experience after having removed/replaced the front panels, I'm hesitant to remove the rear door panels for fear of screwing them up, too!
Clear Skies,
Robb

EV: 2012 Mitsubishi i-MiEV SE, Raspberry Metallic, Premium Package - Purchased 07/11/13
PHEV: 2017 Chrysler Pacifica eHybrid, Bright White, Platinum Package - Purchased 05/01/17

RobertC
Posts: 288
Joined: Fri Jul 27, 2012 7:35 am
Location: Winter Garden, FL

Re: Problems with door locks?

Fri Aug 02, 2013 3:08 pm

RobbW wrote:Yep, I'll check on them this weekend sometime. My only issue now is that I do not have a "control" to verify the correct placement/seating of the cables. Since I fully removed the panels from both front doors, I can't use either one to compare to the other to make sure the cables are seated properly. I suppose I could remove one of the rear door panels to see how they compare. I would hope they are configured exactly the same as the front doors. However, given my current door lock experience after having removed/replaced the front panels, I'm hesitant to remove the rear door panels for fear of screwing them up, too!

Control
Image
Good Luck!
"Silver" - 2012 Cool Silver Metallic ES - 5/21/2012
"Purple" - 2012 Raspberry Metallic ES with QC - 4/10/2013

RobbW
Posts: 413
Joined: Mon Jul 08, 2013 1:23 pm
Location: Elgin, IL

Re: Problems with door locks?

Fri Aug 02, 2013 3:37 pm

Thank you very much for the control pic, Robert! Should prevent me from having to dissect the rear doors and potentially mess them up, too. I assume the pic is of the door in the unlocked, unlatched, and open position. I just want to make sure that I replicate the conditions with my doors so I can get the cables to match as they appear in your photo. Thanks again.
Clear Skies,
Robb

EV: 2012 Mitsubishi i-MiEV SE, Raspberry Metallic, Premium Package - Purchased 07/11/13
PHEV: 2017 Chrysler Pacifica eHybrid, Bright White, Platinum Package - Purchased 05/01/17

RobertC
Posts: 288
Joined: Fri Jul 27, 2012 7:35 am
Location: Winter Garden, FL

Re: Problems with door locks?

Fri Aug 02, 2013 6:12 pm

RobbW wrote: I assume the pic is of the door in the unlocked, unlatched, and open position.

The door was open and I think unlocked, but it shouldn't matter as long as the cable ends (those cylindrical things at the end of the cable) and ferrules (the things at the end of the tube that the cable is in) are where they are supposed to be.
"Silver" - 2012 Cool Silver Metallic ES - 5/21/2012
"Purple" - 2012 Raspberry Metallic ES with QC - 4/10/2013

siai47
Posts: 356
Joined: Fri Jun 14, 2013 5:54 pm

Re: Problems with door locks?

Fri Aug 02, 2013 7:38 pm

Yep, you have the cable in the wrong place---I messed it up when I was looking for the same rattles in the speaker on my cars. Pull the lock cable back a little bit--about a 1/4" from where you have it and before you re-assemble the door panel try to manually work the lock at the door handle. If it moves properly, the cable is in the correct place. The electric lock gets bound up by the cable. On my car you could also see some grooves in the plastic retainer for the cable that look like they might be some indication of where they should go.

RobbW
Posts: 413
Joined: Mon Jul 08, 2013 1:23 pm
Location: Elgin, IL

Re: Problems with door locks?

Fri Aug 02, 2013 9:33 pm

Okay, I'm pretty sure I got the driver door corrected. Actually, it turned out it was the latch cable the was getting bound up. With the door panel off and held slightly away from the frame, I played with both the lock and the door pull. When I would pull the handle to open the door, too much of the cable was getting pulled out of the plastic sleeve and the couldn't retract back into the sleeve. So I played around the the positioning of the end of the plastic sleeve until the cable properly retracted after releasing the door pull.

The front passenger door is still vexing me though. Everything inside the door appears to be working the same as the driver door. However, when the doors are locked, you cannot open the front passenger door from the inside. You CAN open the driver door from the inside even when the doors are locked. Is the passenger door designed to not open from the inside when the doors are locked? Or should it operate the same as the driver door?
Clear Skies,
Robb

EV: 2012 Mitsubishi i-MiEV SE, Raspberry Metallic, Premium Package - Purchased 07/11/13
PHEV: 2017 Chrysler Pacifica eHybrid, Bright White, Platinum Package - Purchased 05/01/17

alohart
Posts: 377
Joined: Wed Apr 25, 2012 10:15 am
Location: Honolulu, HI, and Uppsala, Sweden

Re: Problems with door locks?

Fri Aug 02, 2013 11:54 pm

RobbW wrote:s the passenger door designed to not open from the inside when the doors are locked? Or should it operate the same as the driver door?

I believe there is a switch that makes the passenger door "child-proof" so that it cannot be opened from the inside. I'm traveling, so I can't go look for the switch, but I'm sure someone will describe where it is.
Aloha,
Art
Honolulu: 2014 BMW i3 BEV (formerly 2012 i-MiEV SE)
Uppsala, Sweden: 2000 Honda Insight

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