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Re: [POLL] On-Board Charger and DC/DC Converter

Posted: Mon Sep 09, 2019 3:32 pm
by Lithim
FYI fellow IMIEV owners:

Just received a letter from Mitsubishi Warranty Dept. regarding" potential low durability of the capacitors on the circuit boards in the On-Board-Charger (OBC)...... " As a result, the drive battery may not be charged by regular charging and the 12V battery may not be charged." ...

Reference; TSB-19-54-016
Vehicles affected; 2012 IMIEV
Dated September 2019
Warranty on OBC is extended to 10 years/unlimited miles

Stay charged my friend.

Re: [POLL] On-Board Charger and DC/DC Converter

Posted: Mon Sep 09, 2019 3:34 pm
by Phximiev
Lithim wrote:FYI fellow IMIEV owners:

Just received a letter from Mitsubishi Warranty Dept. regarding" potential low durability of the capacitors on the circuit boards in the On-Board-Charger (OBC)...... " As a result, the drive battery may not be charged by regular charging and the 12V battery may not be charged." ...

Reference; TSB-19-54-016
Vehicles affected; 2012 IMIEV
Dated September 2019
Warranty on OBC is extended to 10 years/unlimited miles

Stay charged my friend.


Me too! :D

Re: [POLL] On-Board Charger and DC/DC Converter

Posted: Mon Sep 09, 2019 6:21 pm
by honesteffort1
I just got a notice from Mitsubishi today about the Charger and DC/DC converter issue. I'm pretty computer illiterate, and I can't seem to be able to bring the scan over, and The TSB is illegible on my letter, BUT, here's the body of the letter:

AFFECTED VEHICLES
MODEL 2012 i-MIEV

Dear Terry D Richards
Mitsubishi Motor North America Inc. has determined that due to potential low durability of the capacitors on the circuit boards in the On-Board Charger (OBC), the capacitors may short and cause the high voltage fuse in the Motor Control units (MCU) to blow. As a result, the drive battery may not be charged by regular charging and the 12V battery may not be charged. When this occurs, the power unit and 12 v battery warning lights will turn on.

To ensure your continued satisfaction with your vehicle, Mitsubishi is extending the warranty for the OBC on your vehicle to 10 years / unlimited miles.

If you have already had the OBC replaced on your vehicle and have paid for the repair, you may send you original receipts and / or other adequate proof of payment to the following address for reimbursement consideration:

Mitsubishi Customer Relations Department, P.O. Box 6400, Cypress, CA 90630-0064

Please keep a copy of this notification with your vehicle's warranty book for future reference. If you have any questions, please contact us:

Mitsubishi Customer Relations Department, P.O. Box 6400 Cypress, CA 90630-0064
Phone 1-888-648-7820 Hours: Monday - Friday 7 a.m. - 4 p.m. Pacific Time

Sincerely,

Mitsubishi motors North America

On-Board Charger (OBC) Warranty Extended!

Posted: Mon Sep 09, 2019 7:05 pm
by JoeS
Really wonderful news! I can now stop composing the letter I was planning on sending to Mitsubishi Corporate.

Hope our friends across the world will also benefit.

Note: I had moved the above posts over from the OBC Poll thread because this topic merits its own highly-visible flag.

Re: On-Board Charger (OBC) Warranty Extended!

Posted: Mon Sep 09, 2019 7:22 pm
by clovi
I just received 2 letters also.
Good news from Mitsu.
Yes, I think I should keep my IMIEVs . Forever????... :mrgreen: :mrgreen:

Cheers,

Re: On-Board Charger (OBC) Warranty Extended!

Posted: Mon Sep 09, 2019 7:41 pm
by kiev
i got that letter today also, and just in time since one of my OBCs has failed. Awesome service by Mits to offer refunds for folks who paid to replace theirs.

Now i just have to wonder which capacitors could be the culprits to which they refer? Big electrolytic or the blue snubbers? But why doesn't the little 20A fuse between the snubbers and the MCU fuse ever blow...?

i'm a big fan of roadway vibration-- the fuses fail over time due to mechanical fatigue.

Re: On-Board Charger (OBC) Warranty Extended!

Posted: Mon Sep 09, 2019 9:21 pm
by jray3
Grrreat! Now this sounds like an occasion to make a claim, and when my dealer has one in stock, take 45 minutes to reinstall my failed OBC rather than negotiating for a $400 reimbursement for the junkyard replacement that will almost certainly have a shorter life than a new factory replacement!!!

Re: my 2013 Peugeot iOn will not charge :(

Posted: Wed Sep 11, 2019 11:26 am
by DBMandrake
kiev wrote:It may be that these snubber capacitors are the components that triggered the recent warranty extension by Mitsubishi.

Have you got more details about this warranty extension ?

Onboard charger only or the whole HV system and/or battery ?

US i-Miev only or i-Miev world wide ? Ion and C-Zero as well ?

Re: my 2013 Peugeot iOn will not charge :(

Posted: Wed Sep 11, 2019 1:36 pm
by misterbleepy
DBMandrake wrote:Have you got more details about this warranty extension ?

Onboard charger only or the whole HV system and/or battery ?

US i-Miev only or i-Miev world wide ? Ion and C-Zero as well ?


My guess is US Mitsubishi’s only at the moment.

I spotted this thread immediately before I started opening up my Ion - I was torn between getting stuck in, and trying to contact Peugeot to see if they were going to extend the warranty.
I decided to get stuck in, as I figured it would hopefully get me back on the road much more quickly.
I hope I’m right [fingers crossed]

Re: On-Board Charger (OBC) Warranty Extended!

Posted: Thu Sep 12, 2019 4:55 am
by DBMandrake
I've tried to look up the TSB online but it's not showing up (yet ?) on any of the TSB search pages I used.

It says that "2012" i-Miev's are affected - the unanswered question is whether older models are also affected like my 2011 Ion, or was 2012 the first year the i-Miev was sold in the US ?