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Can't Open J1772 Port

Posted: Fri Nov 20, 2020 4:49 pm
by Phximiev
Anybody have any idea how to open the J1772 port on the right side of the car when its stuck?

We've pulled the J1772 release under the steering wheel and nothing happens. It appears to be stuck. The port remains shut and locked.

Any help would be appreciated.

Re: Can't Open J1772 Port

Posted: Sat Nov 21, 2020 7:30 am
by JoeS
First, hopefully you feel a little resistance when you pull the latch, indicating the wire is being pulled. I would first try a two-person operation: one pulling the latch while the second tries tapping or very gently prying on the cover - remember, it's the aft end that flips outward. I would not force anything!

If you feel no resistance as you pull the latch, I'd start first looking at the handle.

I unsuccessfully tried taking a photo of the latch mechanism, but will try sussing it out later today. - anyone?

Good luck!

Re: Can't Open J1772 Port

Posted: Sat Nov 21, 2020 7:53 am
by Phximiev
We have resistance. We tried the two person operation without success.

Any further suggestions?


Re: Can't Open J1772 Port

Posted: Sat Nov 21, 2020 10:17 am
by Don
If you remove the black plastic cover inside the car, there's about a 2" hole in the silver metal and if you move the insulation a bit with a long screwdriver, you can see the inside part of the cable release mechanism - If you pull the dash lever, you can see the cable that retracts the release pin for the charge port door move back and forth . . . . if your cable is still intact

If worse came to worse, it looks like you could probably lift the cable end fitting up, out of the plastic piece that holds it there . . . . and then you could pull on the cable sheath to further retract the release pin and that *should* open the door

Maybe . . . . the arm welded to the inside of the door got bent a bit somehow and that's why retracting the pin by the normal amount isn't enough to release the door anymore?? Do you remember any 'issue' the last time you had the door open??

Looking at the opened door and that arm, it looks like it *might* be possible to bend it back a little if you had something strong enough which would still fit in the crack of the closed door . . . . but it would sure be easier if you can somehow get the door open and troubleshoot it from there

Good luck!


Re: Can't Open J1772 Port

Posted: Sat Nov 21, 2020 10:37 am
by Phximiev

Re: Can't Open J1772 Port

Posted: Sat Nov 21, 2020 7:19 pm
by JoeS
Ok, finally had a chance to look at it. Looks promising.

First off, the latch is nothing more than a spring-loaded pin that gets pulled back. nothing you can do with the port lid closed. Need to tackle it from the inside of the car.

As Don mentioned, when you remove the small plastic cover, that gives you access to the backside of the charging port. What you will see is a contoured plate that is held on with a number of bolts (four that I could see). I *think* if you remove those bolts that will allow you to remove that plate and hopefully provide access to the back of charging port area from the inside of the car. Perhaps first remove the whole plastic cover over that right rear, as that will give you easy access to those bolts and plate; however, even without removing that large cover, it looks as though those four bolts should be reachable (just don't drop one).

Do let us know how it goes.

Re: Can't Open J1772 Port

Posted: Sat Nov 21, 2020 7:57 pm
by Phximiev
Taking off the panel and plate showed it was a broken charge port spring; replaced at Mark Mitsubishi.

Cost $70.00 for labor, $2.99 for the spring!

Far easier for the tech to complete.

Thanks for all the help!