JoeS
Site Moderator
Posts: 3897
Joined: Thu Dec 15, 2011 5:47 am
Location: Silicon Valley, California

Re: FYI brake vacuum pump recall for early 2020

Sun Jan 12, 2020 6:52 am

Received letters for both of my California i-MiEVs, which , relatively speaking, haven't seen much rain.
EVs: 2 Wht/Blu SE Prem., '13 Tesla MS85, 3 156v CorbinSparrows (2 Li-ion), 24v EcoScoot(LiFePO4)
EV Conv: 156v '86 Ram PU, 144v '65 Saab 96
Hybrids: 48v1kW bike
ICE: '88 Isuzu Trooper. Mothballed: '67 Saab (orig.owner), '76 MBZ L206D RHD RV

Scotterz
Posts: 1
Joined: Sun Jan 12, 2020 7:07 am

Re: FYI brake vacuum pump recall for early 2020

Sun Jan 12, 2020 7:13 am

Hi everyone, I'm brand new to this board. I've had my MiEV for about 5 years now but the last year it's just been parked in the garage. I haven't been able to drive it because the brake light is illuminated and there is a constant warning beep that won't shut off and I can't tell you how quick it can make you go insane. I already took the car to the local dealer in Tulsa and they had no idea what to do. They charged me $380 to replace some kind of brake switch. They had the car for weeks and when I finally go to pick it up, the battery hadn't been charged, I barely had enough range to get the 10 miles home, the back bottom seat wasn't installed it was sitting upright against the back seat and the beep was still on. They said whoops that didn't fix it, you still owe the $380 and now you need to pay $900 to have your ECU reprogrammed. So I parked the car for a year and now I get a letter explaining hopefully the exact thing that's wrong with my car is about to be fixed. Fingers crossed.

Don
Site Moderator
Posts: 2982
Joined: Thu May 10, 2012 3:55 pm
Location: Biloxi MS

Re: FYI brake vacuum pump recall for early 2020

Sun Jan 12, 2020 7:52 am

*If* the new brake vacuum pump fixes your brake warning light issue, I would jump all over MMNA to get back the $380 you already paid to have the issue fixed . . . . and bitch real loudly that it's also cost you the use of the car for a year. No doubt in my mind you can get them to refund the $380 to you . . . . *if* the new pump fixes your issue

Oh, it would also be good to find another dealer to take it to also, if you have one within range - The idiots you took it to last time don't deserve to make another dime off you or your car

Don
2012 iMiEV SE Premium, White
2012 iMiEV SE Premium, Raspberry Metallic
2012 iMiEV SE, White
2017 Chevy Volt Premier
2014 Ford Transit Connect XLT SWB wagon
2006 Itasca Navion Sprinter Motor Home

PV1
Site Moderator
Posts: 3055
Joined: Fri Apr 27, 2012 4:22 pm
Location: Pittsburgh, PA

Re: FYI brake vacuum pump recall for early 2020

Sun Jan 12, 2020 8:00 am

Do you hear a pump run when the car is started? Usually, a persistent tone and BRAKE light indicates no vacuum assist. When everything is working normally, it's possible to recreate this by rapidly pumping the brake pedal.

See video here for the sound of the pump:
https://open.lbry.com/@PV1:9/imiev_brake_pump:b

By the way, 1% of all i-MiEVs would cover the entirety of US i-MiEVs.
"Bear" - 2012 Diamond White Pearl ES with QC - 2/21/2013
"Koorz" - 2012 Cool Silver Metallic ES with QC - 1/5/2015
"Photon" - 2017 Bolt EV LT in Orange with QC - 7/31/2017

Solar-powered since 10/10/2013

JoeS
Site Moderator
Posts: 3897
Joined: Thu Dec 15, 2011 5:47 am
Location: Silicon Valley, California

Re: FYI brake vacuum pump recall for early 2020

Sun Jan 12, 2020 11:26 am

Scotterz, welcome to the forum. Sorry to hear you laid-up your i-MiEV because of abysmal service from the dealership.
Don wrote:...I would jump all over MMNA to get back the $380 you already paid to have the issue fixed...Don
I agree with Don, and the quote for "reprogramming the ECU" is outrageous!

Does anyone know to whom (name and contact information) within MMNA, specifically, one should direct unresolved i-MiEV issues with dealerships, such as this example? I prefer to first work within an organization before escalating externally.

Back on topic, hope this vacuum pump recall takes care of your issues.
EVs: 2 Wht/Blu SE Prem., '13 Tesla MS85, 3 156v CorbinSparrows (2 Li-ion), 24v EcoScoot(LiFePO4)
EV Conv: 156v '86 Ram PU, 144v '65 Saab 96
Hybrids: 48v1kW bike
ICE: '88 Isuzu Trooper. Mothballed: '67 Saab (orig.owner), '76 MBZ L206D RHD RV

Don
Site Moderator
Posts: 2982
Joined: Thu May 10, 2012 3:55 pm
Location: Biloxi MS

Re: FYI brake vacuum pump recall for early 2020

Mon Jan 13, 2020 1:08 pm

I would try the Customer Service number on the recall letter first - (888) 648-7820. This will get you to an English speaking representative located in Tennessee and they *should* be able to help you

I just got off the phone with them. We no longer have a 'local' dealer and for the last two recalls, both of our cars have had to be trucked 110 miles to Pensacola Florida to be serviced. The first time it took lots of finagling to get to where Mitsu agreed to pick up the bill for transporting both cars to and from, but the second time it was no problem at all

This time, since I know where the vacuum pump is located and how easy it would be for ME to change it, I suggested they mail me the pumps, I'd change them and mail the old ones back to them - Case closed! Nope, "All work must be done by certified Mitsu mechanics" so they're only too happy to truck the cars over and back to get the recalls done

Well, I tried my best to make it simple for all involved, but . . . . .

Don
2012 iMiEV SE Premium, White
2012 iMiEV SE Premium, Raspberry Metallic
2012 iMiEV SE, White
2017 Chevy Volt Premier
2014 Ford Transit Connect XLT SWB wagon
2006 Itasca Navion Sprinter Motor Home

sheinr4143
Posts: 18
Joined: Tue Sep 22, 2015 4:11 pm

Re: FYI brake vacuum pump recall for early 2020

Mon Jan 13, 2020 5:02 pm

Vacuum pump replacement at local dealer service department can be performed in about 45 minutes once appropriate part is in stock.

Installation includes new rubber grommets /eyelets which very effectively isolate the three point bracket beneath the pump from the car body.

Image

jray3
Posts: 1700
Joined: Tue Dec 06, 2011 1:05 am
Location: Tacoma area, WA
Contact: Website

Re: FYI brake vacuum pump recall for early 2020

Thu Jan 16, 2020 10:12 pm

Especially for those of you with distant dealerships, I'd recommend that you call ahead and confirm all is ready for your repair, and in no uncertain terms.
I scheduled my recall appointment for Jan 20th, but had free time yesterday on the 15th. I called to check for an open appointment, mentioned the recall and that I wanted to maker sure that the certified Tech, "Mike" was ready to go. The appointment setter, said, "I don't know the techs, please hold a minute...". She then came back and set an appointment with me for two hours later. Upon arrival at the dealer 26 miles away, the service advisor kind of blanched when he saw me coming and said.... "Uh, Mike is out for training this week, but we have a second certified tech now, let me check with him." A few minutes later he returned and said, "Yeah, he could do it, but the part isn't due to arrive until Jan 25th... how about I call you when it gets here?
:roll:
This sort of basic organizational incompetence has been on display for most of my visits to multiple dealerships. Thank goodness EV owners have need of their services so rarely!
2012 i-SE "MR BEAN" 110,300 miles
2016 KIA SOUL EV, 90 kW, 27 kWh, 34k miles
2000 Mazda Miata EV, 78 kW, 17 kWh
1983 Grumman Kurbwatt EV,170 kW, 32 kWh
1983 Mazda RX-7 EV 43 kW 10 kWh
1971 "Karmann Eclectric" EV 240 kW 19 kWh

PV1
Site Moderator
Posts: 3055
Joined: Fri Apr 27, 2012 4:22 pm
Location: Pittsburgh, PA

Re: FYI brake vacuum pump recall for early 2020

Fri Mar 13, 2020 6:57 am

Just got this done on Koorz. Sounds the same, but it is a new pump.
Attachments
26154FAB-4597-4D60-B8B6-19D33C915703.jpeg
26154FAB-4597-4D60-B8B6-19D33C915703.jpeg (714.02 KiB) Viewed 3458 times
"Bear" - 2012 Diamond White Pearl ES with QC - 2/21/2013
"Koorz" - 2012 Cool Silver Metallic ES with QC - 1/5/2015
"Photon" - 2017 Bolt EV LT in Orange with QC - 7/31/2017

Solar-powered since 10/10/2013

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